Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information: Email address, name, and company name when you create an account.
  • Vendor data: Certificate of insurance information you upload or enter, including vendor names, policy details, and coverage information.
  • Usage data: How you use COI File, including pages visited, features used, and interactions with the platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve COI File
  • Send you expiration alerts and compliance notifications
  • Respond to your questions and support requests
  • Monitor and analyze usage patterns to improve our product

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share data only with:

  • Service providers: Companies that help us run COI File (hosting, email delivery, analytics). These providers are contractually obligated to protect your data.
  • Legal requirements: If required by law or in connection with a legal proceeding.

4. Data Security

We use 256-bit encryption (TLS 1.3 in transit, AES-256 at rest) to protect your data. Our infrastructure runs on Cloudflare's global network with SOC 2 Type II certification. We implement access controls, monitoring, and regular security reviews.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, we permanently delete all your data within 30 days.

6. Your Rights

  • Access: You can view and export all your data at any time.
  • Correction: You can update or correct your information at any time.
  • Deletion: You can delete your account and all associated data.
  • Portability: You can export your data in CSV format.

7. Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use COI File. You can disable analytics cookies through your browser settings.

8. Third-Party Links

COI File may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

COI File is not intended for use by anyone under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting a notice on our website and updating the "Last updated" date.

11. Contact

If you have questions about this privacy policy, please contact us at [email protected].